announcement

FAQ: Temple University, Japan Campus coronavirus response and reopening

Updated July 7, 2020, 4:55 p.m. EST

This page contains a list of frequently asked questions regarding the status of Temple University, Japan Campus (TUJ) amid the COVID-19 outbreak. See communications sent to the TUJ campus community.

EMERGENCY DECLARATION NOTICE:

Tokyo entered the final stage of reopening on June 12, although there are still some restrictions in place. Although Tokyo has relaxed almost all restrictions, Temple University Japan (TUJ) will continue to move forward with caution. TUJ began its phased reopening on June 1 and began its second phase of reopening on June 22 (see below).

General

This summer, TUJ will continue to have all classes taught online but will begin a cautious opening of the campus for those students and faculty who absolutely need it and those events that campus leadership deems necessary. Most faculty and staff will continue to work from home.

There will be a restricted on-campus scenario for the fall semester; in the case of undergraduate programs, this means approximately 25 percent of classes taught in the classroom and 75 percent taught online. TUJ is planning for a full return to normal operations by the start of the undergraduate spring semester on Jan. 12, 2021.  

Other programs scheduled to start during the summer semester are also being taught online: the Executive MBA program (began May 2), the LLM program (began May 9), AEP and College of Education programs (began May 7) and Continuing Education programs (began May 25). The Osaka state of emergency was lifted on May 21, but TUJ’s Osaka Campus will remain closed until further notice. Reopening details will be announced later.

Who can respond to my questions?

Stage 2 Reopening
During the Stage 2 period, which commenced on June 22, faculty and staff will be allowed to enter the building, but only if there is a real need. Any faculty or staff entering must obtain approval from their supervisor, sign into the attendance log, inform Facilities/Paul Raudkepp, and “click in/click out” in Bamboo. During this period, we plan to open the building from 8 a.m. to 8 p.m. from Monday to Friday. In order to enter the building, all staff, faculty and students will be required to do the following. 

  • Undergo a temperature check upon entering the building via a hand held device or temperature sensing camera. If your temperature is over 37.5 degrees Celsius (99.5 degrees Fahrenheit), entry to the building will not be permitted.
  • Have your TUid card scanned so that we can track who has entered the building.
  • Wear a mask. You cannot enter without a mask, and you must continue to wear your mask at all times when inside the building, and you must continue to wear your mask at all times when inside the building.
  • Sanitize hands upon entering the building.
  • Maintain physical distancing inside the building (including in all offices and other rooms).

Facilities

  • The first-floor cafeteria will be open with one chair per table to maintain physical distancing. Maximum capacity has been set at 42 students.
  • The Media Room and Art Mac Lab opened with reduced seating to ensure physical distancing.
  • The fifth floor Open Computer Lab will be open with reduced seating of one chair per table to maintain physical distancing.
  • The library with reduced seating to ensure physical distancing.
  • Building operating hours will be 8 a.m. to 8 p.m.

Campus Operations

The following departments will be staffed (one to two people), if necessary:

  • Information center (9 a.m. to 5:30 p.m.)
  • Facilities
  • Student Services
  • ITS Help Desk
  • Library

For the purposes of ensuring hygiene, we will continue with the cleaning protocols that we had in place before the TMG emergency decree when into effect. In addition, TUJ will be adopting a more detailed safety protocol that will apply to all employees; this is essentially the same protocol that is being applied at Temple’s Main Campus regarding use of their campus and health monitoring.

Protocols
You will find all Temple University and TUJ Protocols by accessing the “Return to Campus” tab on the TUPortal.

Frequently Asked Questions:

What is the current status of operations at TUJ?

  • The summer 2020 semester will be taught completely online for all programs. 
  • The Tokyo Campus is primarily closed, and the Osaka Campus will remain closed for the time being. Reopening details for that campus will be announced later.
  • Updates and resources will continue to be posted on this page and on Temple's main return updates page.

Does TUJ plan to resume classroom teaching during the summer semester?

  • No, all summer courses will be taught completely online.

Does TUJ plan to host a normal fall term?

  • TUJ will have a restricted on-campus scenario for the fall semester, which in the case of undergraduate courses means approximately 25 percent of classes taught in the classroom and 75 percent taught online
  • The TUJ administration will continue to monitor the situation. 
  • If you for any reason must travel outside Japan, be aware that as of June 1, reentry from nearly 110 countries—including the United States, the major countries of Europe and Asia, Australia and New Zealand—is banned for everyone but Japanese citizens and permanent residents. For a complete list of these countries, visit the Japan Travel site.

What is the housing situation for the fall semester?

How is TUJ monitoring the COVID-19 situation?

  • Together with a team of officials at Temple’s Main Campus, TUJ management is closely monitoring the outbreak of COVID-19. To assess risks related to study at TUJ and travel to and from Japan (such as restrictions and/or quarantine requirements), the university uses a number of resources.
  • We are following university protocols to manage major health and safety issues. We track the advice of relevant Japanese ministries, the U.S. Embassy in Tokyo, and our partner institutions in Japan; we also follow the guidelines of the U.S. Department of State, the World Health Organization (WHO), the U.S. CDC, and International SOS, the university’s international insurance and assistance provider. 

How has TUJ been managing COVID-19 at its campus? Has anyone become sick with the virus?

  • TUJ has followed guidance from the CDC, the WHO, Japanese governmental agencies, and our partner institutions in Japan regarding hygiene, social distancing and other issues, and classes were moved online in early March to facilitate social distancing recommended to prevent the spread of COVID-19. When the emergency declaration was made for Tokyo, all administrative operations on campus were also suspended and moved to operate remotely.
  • As of April 8, there has been one confirmed case of COVID-19 among TUJ faculty and staff, and there have been no confirmed cases among TUJ students.

Whom will TUJ contact with updates?

  • TUJ will directly contact currently registered students with updates. Depending on the nature and/or urgency of the communication, or if we cannot reach the student, we may also reach out to students’ designated emergency contacts. All members of the TUJ community can find updates here.

What if am sick while remotely working or taking classes online?

  • Students who cannot participate in their online classes due to illness are encouraged to contact their instructors as soon as possible, to notify them of their illness, and to determine how best to make up class time and assignments. If students are not able to contact their faculty due to their illness (e.g. if they are hospitalized), they can contact the Academic Advising Center (AAC) to assist with the notification process. If students face any additional impacts or concerns due to their time away, AAC staff (who can be contacted at aac@tuj.temple.edu or 03-5441-9800 weekdays from 9 a.m. – 5:30 p.m.) are available. Online or in-person class attendance is an individual student responsibility and a matter between you and your professors.
  • Faculty and staff who become ill while working remotely should notify their coordinator or supervisor and HR (tujhr@tuj.temple.edu) as soon as possible if they are ill, so that arrangements can be made to cover classes or work, as necessary.
     

Academic issues

How will the online courses work?

  • Your instructors will communicate with you about changes to syllabi and the process for submitting/completing course requirements digitally.
  • Check individual course Canvas sites for updated content, assignments and notices.
  • For questions, consult TUJ Associate Dean for Academic Affairs George Miller: gwm3@temple.edu.

What structure will my online class have?

  • This will vary from course to course. Information will be posted in Canvas and will be rolled out by individual professors.
  • Some courses will use online live formats, others may use captured video and readings.
  • Check Canvas for updates.

Will there be any changes to grading and withdrawal policies for the summer or fall semesters?

  • There will be no changes to standard academic policies other than the Attendance Protocol, which is summarized below but can be found on the TUPortal.
  • If a student is unable to attend an in-person class or course activity as described above, the student should take the following steps.
    • Notify instructors in advance of the absence, if possible.
    • Call Temple’s Student Health Services (215-204-7500). Proof of evaluation will be provided to the student.
    • Keep up with coursework, as much as possible.
    • Participate in class activities and submit assignments electronically, to the extent possible and as directed by the instructor. 
    • Reach out to the instructor if illness will require late submission or other modifications to deadlines or work requirements.
    • If necessary, work with their instructors to reschedule exams, labs and other critical academic activities.
  • If a student is unable to participate in an online class or course activity, or a portion thereof, as described above, the student should take the following steps.
    • Notify instructors in advance of the inability to participate, if possible.
    • Call Temple’s Student Health Services (215-204-7500). Proof of evaluation will be provided to the student.
    • Keep up with coursework, as much as possible.
    • Reach out to the instructor if illness will require late submission or other modifications to deadlines or work requirements.
    • If necessary, work with their instructors to reschedule any synchronous exams, labs and other critical academic activities.
  • If continued active engagement in a course is not possible due to illness or other coronavirus-related circumstances, students may wish to consider options such as withdrawal or an incomplete contract, if circumstances warrant.

Can I visit campus to meet instructors or to use facilities?

  • During the Stage 2 period, students, faculty and staff will be allowed to enter the building only if there is a real need. During this period, we plan to open the building from 8 a.m. to 8 p.m., Monday through Friday.
  • Only the following uses will be allowed:
    • The first-floor cafeteria will be open for students who need it for study and Wi-Fi access.
    • Parliament will be closed. There will be limited space, so if students are able to study from home effectively, they are encouraged to continue to do so.
    • The fifth floor open Computer Lab (501) will be open, and one Help Desk staff member will be available.
    • The Media Room and Art Mac Lab will be open with reduced seating to ensure physical distancing.
    • The library will be open with reduced seating to ensure physical distancing.
    • The Information Center, Facilities, and the Office of Student Services will be open for students. All other offices will be closed.
  • For important student contacts, please refer to the "General" section above. Students should make inquiries as usual by emailing the relevant department.
  • The TUJ Library is partially open and library staff are monitoring their emails and assisting with research. If you need assistance sourcing information for your papers or studies, or have any difficulty accessing online resources, please contact Tom Boardman, head librarian, directly by email at boardman@tuj.temple.edu. If you receive any communications concerning an overdue item, please contact the Library, as due dates can be extended.

Are internship courses available?

  • All internships will be handled on a case-by-case basis. Your internship sponsor may agree for you to work remotely; if not, please see if your faculty advisor can accommodate you with other academic material.
  • Please reach out to the career development officer for questions: career@tuj.temple.edu or 03-5441-9873.

What about art courses?

  • All courses have begun online for the summer semester, and TUJ continues to provide high-quality instruction for all courses online. When it comes to reopening the campus and the delivery of summer and fall courses, TUJ and university leadership will first consider courses that require physical production, such as art courses. Please continue to check Canvas and communicate with your faculty members.

 

Travel issues

All Temple University-sponsored, connected, or funded international travel by students, faculty, and staff is suspended. These restrictions are in effect for students through Aug. 15, and for faculty and staff through June 30. Domestic travel is still strongly discouraged.

The situation will be reassessed at periodic intervals with updates provided to the community by the 15th of each month, based on international, national, state and local guidance, to determine whether a revision or extension of the restrictions for students and for faculty and staff may be warranted. Given the uncertainty of the situation, faculty, staff and students should be prepared to postpone (or cancel) any programs or work that require travel and/or transition to an alternative, remote mode.

If you for any reason must travel outside Japan, be aware that as of June 1, reentry from nearly 110 countries—including the United States, the major countries of Europe and Asia, Australia and New Zealand—is banned for everyone but Japanese citizens and permanent residents. For a complete list of these countries, visit the Japan Travel site.

What are TUJ’s policies and recommendations for students, staff and faculty regarding travel outside of Japan?

  • At the current time, TUJ recommends that all students, staff and faculty do not travel outside of Japan, unless they are returning directly home and are aware of restrictions on their return to Japan. 
  • We ask any registered student who intends to travel outside Japan, whether during a semester or during a semester break, to complete this online Travel Registration Form before they travel.
  • Any student, staff member or faculty member who has traveled abroad must self-monitor for 14 days from the date of their arrival back into Japan, before returning to classes or work on campus. Self-monitoring means staying home and avoiding gatherings and public spaces, including TUJ’s campus and dorms.
  • Students who choose to travel should, in addition to taking recommended measures to prevent illness, take the following basic precautions to prepare for potential travel disruptions:
    • have in their hand-luggage necessities including clothing, toiletries, medications, and charging devices for an extended period;
    • keep cell phones fully charged and operational, and check their email at least daily;
    • travel with all key documents, including their passport, visa if applicable, and insurance documents; and
    • travel with a full supply of any prescribed medications, regardless of how long they plan to be away. Prescription medications need to be in their original containers.
  • All TUJ staff and faculty who travel outside Japan, including those currently abroad, are required to complete the Travel Registration Form, regardless of whether the travel is for university business or for personal reasons.

I am an incoming foreign student. What if I cannot make it to campus for the fall semester?

  • Incoming new students for the fall semester will have their semester of entry to TUJ deferred for the year or for a semester. This crisis is unpredictable, and in these circumstances, we are unable to guarantee your transition to the university by the start of the semester, therefore we believe deferring is a good option.
  • Incoming new students should check to see what the relevant travel restrictions may be and budget extra time to travel/arrive. We recognize that your ability to arrive on campus for the start of the semester may not be in your control. If this happens, the Office of Student Services or your program will work with you to determine how best to proceed, so that you can enroll and begin your studies at TUJ.

I just returned to Japan from travel outside the country. Is there anything special I should do?

  • We require any students, faculty or staff who have traveled during the previous 14 days to complete this online Travel Registration Form.
  • Further, if you traveled outside Japan, you must self-monitor for 14 days from the date of your arrival back in Japan before returning to classes or work on campus. Self-monitoring means staying home and avoiding gatherings and public spaces, including Temple’s campuses and residence halls. You should continue to be vigilant about your health, monitoring yourself for fever and respiratory symptoms such as cough and shortness of breath. If you have any symptoms at all, call or email the TUJ Information Center (03-5441-9800 / 0120-86-1026; tujinfo@tuj.temple.edu; Monday through Friday, 8:30 a.m. to 7 p.m. Japan Time) immediately.