A new feature of Facebook allows users to report posts that look like suicide threats. The social networking site will then send an email to the suicidal person, encouraging them to call a helpline, or setting them up to chat online with a counselor. Jonathan Singer, a social work professor at Temple, said he generally supports this new tool, but has reservations about the efficiency of this new tool, noting that time is usually of the essence when it comes to suicide threats, and with this option, users have to contact Facebook, and then Facebook has to reach out to them.