Some 50 hotel employees in the region learned how to be more sensitive to gay tourists during a training session at the Crowne Plaza Valley Forge last week. The training was coordinated by the Philadelphia Gay Tourism Caucus and Temple’s School of Hospitality and Tourism. Assistant Professor Debra Blairmoderated a series of discussions as trainees reacted to actors simulating situations involving LGBT guests. "It opens your eyes to potential hot-button situations you might have to deal with," Blair said. "That makes you a better-prepared manager."