Temple students, 

Over the weekend, a number of students reached out to Temple University’s Department of Public Safety (DPS) to report that they did not receive the TUAlert issued in the early morning hours of Saturday, July 22. 

Students who are not registered for summer classes are not recognized in the TUAlert notification system 20 days following commencement. This change was made to the system more than eight years ago at the request of students, who did not want to receive TUAlerts while they were off campus. 

Since learning of this issue, DPS has worked with Temple University Information Technology Services to identify a potential solution. 

All Temple students, whether currently taking classes or not, are able to opt in to TUAlerts via text message by texting “TUAlert” to 67283. Parents are also able to opt in to the service via this method. 

Users are then opted in for 120 days, but this can be renewed at any time by following the same process. Enrolled and registered students for the fall semester are automatically loaded back into the TUAlert system 20 days before the first day of class, which will be August 8 this year. 

Moving forward, DPS will send a reminder every May that students must opt into TUAlerts if they wish to receive them during the summer months. 

Best regards, 

Jennifer D. Griffin 
Vice President of Public Safety at Temple University